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Integrations

Overview

How OutboundSync maps and writes data to Salesforce objects and fields — Task records, EmailMessage objects, custom fields, and configurable subject line mapping.

Guides for how OutboundSync writes to Salesforce objects and fields, including custom field groups, tasks, and EmailMessage.

Articles in this section

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Which Salesforce fields are updatedWhen OutboundSync is connected to your Salesforce instance, we have the option to create a group of custom fields on Contact, Lead, and/or Task objects.
Writing to the Task ObjectWhen using OutboundSync's Salesforce integration, you have the option to log activities to the Task Object with a configurable subject line.
Writing to the EmailMessage ObjectWhether OutboundSync can set EmailMessage Status to Read instead of Sent, and how the object behaves.