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SalesRobot

When to use this guide: Read this before configuring SalesRobot with OutboundSync to confirm what the integration covers today.

OutboundSync connects SalesRobot to HubSpot and Salesforce as a one-way sync, logging both social and cold email activity to the matching contact or lead record so every touchpoint lives in one place.

What this integration does

Section titled “What this integration does”

SalesRobot runs coordinated social and cold email campaigns from a single platform. OutboundSync receives the webhooks SalesRobot fires for each event and turns them into structured CRM activities — no manual logging, no CSV exports.

Pipeline attribution then accounts for every channel a prospect engaged with, regardless of whether the conversation started over email or social.

What syncs into your CRM

Section titled “What syncs into your CRM”
  • New connection accepted and new social reply events
  • Connection request withdrawn events
  • Campaign step executed and sequence completed (no reply) events
  • Email sends, opens, link clicks, replies, and bounces
  • Block list sync from HubSpot or Salesforce back into SalesRobot exclusions
  • Campaign IDs, names, and timestamps on every activity

Where it syncs

Section titled “Where it syncs”
  • HubSpot — direct integration
  • Salesforce — direct integration

See SalesRobot + HubSpot and SalesRobot + Salesforce for destination-specific field mappings.

Scope and current limitations

Section titled “Scope and current limitations”
  • One-way sync. Data flows SalesRobot → CRM. Updates in HubSpot or Salesforce are not written back to SalesRobot, except for the block list sync.
  • Beta. The integration is live as a direct Beta. Setup is currently handled by the OutboundSync team during onboarding.

Get help and next steps

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