How to contact support
When to use this guide: Use this guide when you are onboarding OutboundSync or validating initial setup.
If you are a new user, be sure to work with OutboundSync support through your onboarding plan.
If you’ve completed onboarding, verify your webhook configuration has not inadvertently changed.
If you need further assistance, you can reach out to OutboundSync Support by emailing [email protected] for any support questions.
Please include the following:
- A screenshot of your webhook configuration
- Any error messages from the webhook logs
- A detailed explanation of the issue
By following these troubleshooting steps, you can quickly diagnose and resolve common data sync issues.
And if you have any issues at all, we are here to help.