SuperSend integration is live!
OutboundSync now supports SuperSend for one-way sync of email engagement data into HubSpot and Salesforce.
Harris Kenny
SuperSend → HighLevel
SuperSend + HighLevel integration
Agencies sending with SuperSend can show clients the results in HighLevel. OutboundSync writes each email event as a plain-text Note on the client's Contact.
BetaOne-way syncEmail
SuperSend + HighLevel at a glance
SuperSend connects to HighLevel through OutboundSync. SuperSend email sends, opens, link clicks, replies, bounces, unsubscribes, and interested leads are written as plain-text Notes on the matching HighLevel Contact in one authorized sub-account. Contacts are matched on email, created when missing, and refreshed on each match.
| Status | Beta (HighLevel is a one-way beta CRM) |
|---|---|
| Channels | |
| Direction | One-way, SuperSend → HighLevel |
| HighLevel records | Contacts in one sub-account (Location) |
| Block lists | Not available for this pairing |
| SuperSend plan | Any plan |
| Setup | Guided: Location OAuth in-app, then source setup with the OutboundSync team |
Clients judge an outbound agency by the conversations it starts. OutboundSync puts SuperSend's replies and interested flags into the client's HighLevel sub-account as Notes on the right Contacts, so the client sees them where they already work.
The rest of the campaign, from sends to opens to bounces, lands the same way. Name, phone, and company refresh on each match, and email stays fixed as the dedup key, so the client's Contact list stays clean as volume grows.
What syncs from SuperSend to HighLevel
Every event below arrives in near-real time and lands on the matched HighLevel record. Pick the ones you want per source.
| Event | Channel | Where it lands in HighLevel |
|---|---|---|
| Email sent | Plain-text Note on the Contact | |
| Email opened | Plain-text Note on the Contact | |
| Link clicked | Plain-text Note on the Contact | |
| Reply received | Plain-text Note on the Contact | |
| Email bounced | Plain-text Note on the Contact | |
| Lead unsubscribed | Plain-text Note on the Contact | |
| Lead marked interested | Plain-text Note on the Contact |
Event names come from the SuperSend webhooks OutboundSync receives. HighLevel is a one-way beta, so exact event coverage is confirmed during onboarding. See the SuperSend event reference.
What teams do with SuperSend + HighLevel
Hand over interested leads
Clients filter Contacts SuperSend marked interested and follow up in HighLevel.
Report inside the CRM
Every SuperSend touch sits on the Contact, so there is less to export.
Stay in the right account
Each connection writes only to the sub-account you authorized.
Ways to connect SuperSend and HighLevel
The options teams weigh before they commit a production sync.
| Option | What it does | Trade-off |
|---|---|---|
| Zapier, Make, or n8nCompare integration platforms | Catch SuperSend webhooks and write each event to HighLevel with a workflow you build. | Every event type, retry, and field change is a workflow you maintain, billed per task or step. |
| Custom buildBuild vs buy | Write your own service against the SuperSend and HighLevel APIs. | You own matching, deduplication, API limits, and every upstream schema change. |
| OutboundSync | Pre-built email activity sync into HighLevel Contacts. | One-way beta with guided onboarding. Lighter configuration than HubSpot or Salesforce today. |
How to set up SuperSend + HighLevel
Step 1: Connect HighLevel
Authorize the HighLevel sub-account (Location) from CRM Settings in OutboundSync with the same email you use to log in.
Step 2: Connect SuperSend
The OutboundSync team creates your SuperSend source with you and points SuperSend's webhooks at it.
Step 3: Create the HighLevel source
Select SuperSend when you create the HighLevel source, and confirm how contacts are matched.
Step 4: Send a test event
Trigger one SuperSend event and confirm it on a real HighLevel Contact.
Step 5: Go live
Launch with the OutboundSync team watching the first production events in HighLevel.
Plan requirements
SuperSend plan
Any plan
OutboundSync works with every SuperSend plan. The webhook and API features it relies on are included on all of them.
HighLevel
HighLevel is a one-way beta. There is no HighLevel plan gate on our side; onboarding runs with the OutboundSync team.
Related integrations and guides
SuperSend with other CRMs
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TapcheckSuperSend + HighLevel FAQ
What SuperSend activity does OutboundSync sync to HighLevel?
Email sent, email opened, link clicked, reply received, email bounced, lead unsubscribed, and lead marked interested.Which HighLevel records does it write to?
OutboundSync matches or creates HighLevel Contacts. SuperSend events land as plain-text Note on the Contact. See the HighLevel beta guide for details.Can SuperSend activity add HighLevel tags?
No. OutboundSync writes Contacts and Notes. Tags, opportunities, and tasks are not part of the HighLevel connection.Is the integration one-way or two-way?
One-way. Activity flows from SuperSend into HighLevel, and nothing is written back to SuperSend.Can I use HighLevel records as a block list?
Not today. Block lists come from HubSpot lists or Salesforce reports. The HighLevel beta syncs activity in only.Do I need admin access to set it up?
The HighLevel user who authorizes the Location must use the same email as their OutboundSync login.Which SuperSend plan do I need?
OutboundSync works with every SuperSend plan. The webhook and API features it relies on are included on all of them.How is SuperSend + HighLevel priced?
Beta access is scoped with the OutboundSync team during onboarding. Billing follows the same model as every plan: sent messages per month. Replies, opens, clicks, and lead-category updates are not billed. See the pricing page.Can I do this with Zapier, Make, or n8n?
Yes, for lightweight automation. Zapier, Make, and n8n are good for prototypes and simple routing, but they need ongoing maintenance and bill by task or step. OutboundSync is pre-built for outbound CRM sync, keeps searchable event logs beyond 30 days, and prices by outbound volume.What breaks first when this scales?
Data quality and reliability break first: duplicate events, retries, out-of-order webhooks, and bursts during big sends. OutboundSync handles idempotency, timing buffers, and queue recovery, and flags suspicious or mismapped payloads instead of writing them.
SuperSend resources
Tutorials, case studies, and updates related to SuperSend.
See SuperSend activity in HighLevel
A quick walkthrough with your own stack. Setup takes minutes, with no long-term contract.
