Skip to content
SuperSend logo
Pipedrive logo

SuperSend → Pipedrive

SuperSend + Pipedrive integration

Keep SuperSend campaign history where Pipedrive deals start. OutboundSync matches the Person by email and pins every SuperSend event to it as a Note.

Get a demoRead the setup guide
BetaOne-way syncEmail

SuperSend + Pipedrive at a glance

SuperSend integrates with Pipedrive through OutboundSync. SuperSend email sends, opens, link clicks, replies, bounces, unsubscribes, and interested leads are written as Notes pinned to the matching Pipedrive Person. OutboundSync looks the Person up by email address, creates one when needed, and can assign an owner.

SuperSend + Pipedrive integration facts
StatusBeta (Pipedrive is a one-way beta CRM)
ChannelsEmail
DirectionOne-way, SuperSend → Pipedrive
Pipedrive recordsPersons
Block listsNot available for this pairing
SuperSend planAny plan
SetupGuided: marketplace OAuth, then onboarding with the OutboundSync team

Pipedrive works best when the Person record tells you whether it's worth your time. SuperSend activity, logged as Notes by OutboundSync, answers that: which emails went out, which were opened, and whether the prospect replied or was marked interested.

Because SuperSend is email only, matching is simple: lookup is locked to the email address. New Persons can be assigned an owner as they're created, so interested replies always land with someone who will act on them.

What syncs from SuperSend to Pipedrive

Every event below arrives in near-real time and lands on the matched Pipedrive record. Pick the ones you want per source.

SuperSend events OutboundSync syncs to Pipedrive
EventChannelWhere it lands in Pipedrive
Email sentEmailNote pinned to the Person
Email openedEmailNote pinned to the Person
Link clickedEmailNote pinned to the Person
Reply receivedEmailNote pinned to the Person
Email bouncedEmailNote pinned to the Person
Lead unsubscribedEmailNote pinned to the Person
Lead marked interestedEmailNote pinned to the Person

Event names come from the SuperSend webhooks OutboundSync receives. Pipedrive is a one-way beta, so exact event coverage is confirmed during onboarding. See the SuperSend event reference.

What teams do with SuperSend + Pipedrive

  • Create deals from interest

    Filter Persons with a SuperSend interested Note and open deals from that list.

  • Assign on arrival

    New Persons from SuperSend activity get an owner automatically.

  • Read before you reach out

    Notes show the SuperSend sequence so manual follow-up builds on it.

Ways to connect SuperSend and Pipedrive

The options teams weigh before they commit a production sync.

Ways to connect SuperSend and Pipedrive, compared
OptionWhat it doesTrade-off
Zapier, Make, or n8nCompare integration platformsCatch SuperSend webhooks and write each event to Pipedrive with a workflow you build.Every event type, retry, and field change is a workflow you maintain, billed per task or step.
Custom buildBuild vs buyWrite your own service against the SuperSend and Pipedrive APIs.You own matching, deduplication, API limits, and every upstream schema change.
OutboundSyncPre-built email activity sync into Pipedrive Persons.One-way beta with guided onboarding. Lighter configuration than HubSpot or Salesforce today.

How to set up SuperSend + Pipedrive

  1. Step 1: Connect Pipedrive

    Authorize OutboundSync from the Pipedrive Marketplace with the same email you use in OutboundSync.

  2. Step 2: Connect SuperSend

    The OutboundSync team creates your SuperSend source with you and points SuperSend's webhooks at it.

  3. Step 3: Create the Pipedrive source

    Select SuperSend when you create the Pipedrive source, and confirm how contacts are matched.

  4. Step 4: Send a test event

    Trigger one SuperSend event and confirm it on a real Pipedrive Person.

  5. Step 5: Go live

    Launch with the OutboundSync team watching the first production events in Pipedrive.

Pipedrive beta guideSuperSend setup guide

Plan requirements

SuperSend plan

Any plan

OutboundSync works with every SuperSend plan. The webhook and API features it relies on are included on all of them.

Pipedrive

Pipedrive is a one-way beta. There is no Pipedrive plan gate on our side; onboarding runs with the OutboundSync team.

Trusted by outbound teams

Redis
Windsurf
Gainsight
Sendoso
Crescendo
Tapcheck

SuperSend + Pipedrive FAQ

  • What SuperSend activity does OutboundSync sync to Pipedrive?
    Email sent, email opened, link clicked, reply received, email bounced, lead unsubscribed, and lead marked interested.
  • Which Pipedrive records does it write to?
    OutboundSync matches or creates Pipedrive Persons. SuperSend events land as note pinned to the Person. See the Pipedrive beta guide for details.
  • Does SuperSend activity create Pipedrive deals?
    No. Only Persons and their Notes are written. Reps decide when an interested SuperSend lead becomes a deal.
  • Is the integration one-way or two-way?
    One-way. Activity flows from SuperSend into Pipedrive, and nothing is written back to SuperSend.
  • Can I use Pipedrive records as a block list?
    Not today. Block lists come from HubSpot lists or Salesforce reports. The Pipedrive beta syncs activity in only.
  • Do I need admin access to set it up?
    The Pipedrive user who authorizes OAuth must use the same email as their OutboundSync login.
  • Which SuperSend plan do I need?
    OutboundSync works with every SuperSend plan. The webhook and API features it relies on are included on all of them.
  • How is SuperSend + Pipedrive priced?
    Beta access is scoped with the OutboundSync team during onboarding. Billing follows the same model as every plan: sent messages per month. Replies, opens, clicks, and lead-category updates are not billed. See the pricing page.
  • Can I do this with Zapier, Make, or n8n?
    Yes, for lightweight automation. Zapier, Make, and n8n are good for prototypes and simple routing, but they need ongoing maintenance and bill by task or step. OutboundSync is pre-built for outbound CRM sync, keeps searchable event logs beyond 30 days, and prices by outbound volume.
  • What breaks first when this scales?
    Data quality and reliability break first: duplicate events, retries, out-of-order webhooks, and bursts during big sends. OutboundSync handles idempotency, timing buffers, and queue recovery, and flags suspicious or mismapped payloads instead of writing them.

SuperSend resources

Tutorials, case studies, and updates related to SuperSend.

See SuperSend activity in Pipedrive

A quick walkthrough with your own stack. Setup takes minutes, with no long-term contract.

Get a demo