Partner spotlight: HeyReach
HeyReach is a social selling platform for agencies, founded in 2023. Learn what it does and how it syncs outreach into your CRM with OutboundSync.
Jason Ma
HeyReach → HighLevel
HeyReach + HighLevel integration
Agencies selling social outreach can finally show it inside the client's CRM. OutboundSync writes HeyReach activity as Notes on the matching HighLevel Contact.
BetaOne-way syncSocial
HeyReach + HighLevel at a glance
HeyReach connects to HighLevel through OutboundSync. HeyReach connection requests, acceptances, messages, replies, follows, likes, profile views, and tag changes are written as plain-text Notes on the matching HighLevel Contact in one authorized sub-account. Matching uses a HighLevel custom field that stores the social profile URL, with optional fallbacks.
| Status | Beta (HighLevel is a one-way beta CRM) |
|---|---|
| Channels | Social |
| Direction | One-way, HeyReach → HighLevel |
| HighLevel records | Contacts in one sub-account (Location) |
| Block lists | Not available for this pairing |
| HeyReach plan | Any plan |
| Setup | Guided: Location OAuth in-app, then source setup with the OutboundSync team |
Social campaigns are hard to show a client because the work happens inside sender accounts they never see. OutboundSync moves it into the client's HighLevel sub-account: each HeyReach event becomes a readable Note on the Contact, so the client can see every request, message, and reply their agency sent on their behalf.
HighLevel doesn't have a native social profile field, so setup points OutboundSync at the custom field you use for profile URLs. That field becomes the match key, with optional fallbacks when a Contact is missing it. OutboundSync can also write the profile URL back to that field when it creates a Contact.
What syncs from HeyReach to HighLevel
Every event below arrives in near-real time and lands on the matched HighLevel record. Pick the ones you want per source.
| Event | Channel | Where it lands in HighLevel |
|---|---|---|
| Connection request sent | Social | Plain-text Note on the Contact |
| Connection request accepted | Social | Plain-text Note on the Contact |
| Message sent— Standard and premium messages | Social | Plain-text Note on the Contact |
| Reply received— Standard and premium message replies | Social | Plain-text Note on the Contact |
| Follow sent | Social | Plain-text Note on the Contact |
| Post liked | Social | Plain-text Note on the Contact |
| Profile viewed | Social | Plain-text Note on the Contact |
| Lead tag updated— Manual tags plus positive, negative, and generic auto-tags | Social | Plain-text Note on the Contact |
Event names come from the HeyReach webhooks OutboundSync receives. HighLevel is a one-way beta, so exact event coverage is confirmed during onboarding. See the HeyReach event reference.
What teams do with HeyReach + HighLevel
Show social work to clients
Clients read HeyReach outreach on their own HighLevel Contacts instead of in screenshots.
Book calls from replies
A HeyReach reply shows up on the Contact so the client can follow up in HighLevel right away.
Fill in profile URLs
New Contacts get their social profile URL written to your custom field for future matching.
Ways to connect HeyReach and HighLevel
The options teams weigh before they commit a production sync.
| Option | What it does | Trade-off |
|---|---|---|
| Zapier, Make, or n8nCompare integration platforms | Catch HeyReach webhooks and write each event to HighLevel with a workflow you build. | Every event type, retry, and field change is a workflow you maintain, billed per task or step. |
| Custom buildBuild vs buy | Write your own service against the HeyReach and HighLevel APIs. | You own matching, deduplication, API limits, and every upstream schema change. |
| OutboundSync | Pre-built social activity sync into HighLevel Contacts. | One-way beta with guided onboarding. Lighter configuration than HubSpot or Salesforce today. |
How to set up HeyReach + HighLevel
Step 1: Connect HighLevel
Authorize the HighLevel sub-account (Location) from CRM Settings in OutboundSync with the same email you use to log in.
Step 2: Connect HeyReach
Add your HeyReach API key in OutboundSync, then paste the source's webhook URL into HeyReach.
Step 3: Create the HighLevel source
Select HeyReach when you create the HighLevel source, and confirm how contacts are matched.
Step 4: Send a test event
Trigger one HeyReach event and confirm it on a real HighLevel Contact.
Step 5: Go live
Launch with the OutboundSync team watching the first production events in HighLevel.
Plan requirements
HeyReach plan
Any plan
OutboundSync works with every HeyReach plan (Growth, Agency, and Unlimited). Webhooks and the API are included on all of them.
HighLevel
HighLevel is a one-way beta. There is no HighLevel plan gate on our side; onboarding runs with the OutboundSync team.
Related integrations and guides
HeyReach with other CRMs
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TapcheckHeyReach + HighLevel FAQ
What HeyReach activity does OutboundSync sync to HighLevel?
Connection request sent, connection request accepted, message sent, reply received, follow sent, post liked, profile viewed, and lead tag updated.Which HighLevel records does it write to?
OutboundSync matches or creates HighLevel Contacts. HeyReach events land as plain-text Note on the Contact. See the HighLevel beta guide for details.Do I need a HighLevel custom field for HeyReach?
Yes. Social sources match on a HighLevel custom field that holds the social profile URL. Create or choose that field before source setup, and the OutboundSync team will map it with you.Is the integration one-way or two-way?
One-way. Activity flows from HeyReach into HighLevel, and nothing is written back to HeyReach.Can I use HighLevel records as a block list?
Not today. Block lists come from HubSpot lists or Salesforce reports. The HighLevel beta syncs activity in only.Do I need admin access to set it up?
The HighLevel user who authorizes the Location must use the same email as their OutboundSync login.Which HeyReach plan do I need?
OutboundSync works with every HeyReach plan (Growth, Agency, and Unlimited). Webhooks and the API are included on all of them.How is HeyReach + HighLevel priced?
Beta access is scoped with the OutboundSync team during onboarding. Billing follows the same model as every plan: sent messages per month. Replies, opens, clicks, and lead-category updates are not billed. See the pricing page.Can I do this with Zapier, Make, or n8n?
Zapier, Make, and n8n can route light social activity, but they get hard to maintain once you need accurate sequencing and suppression. OutboundSync is built for CRM sync, keeps searchable event logs beyond 30 days, and prices by outbound volume instead of per-step billing.What breaks first when this scales?
Data quality and reliability break first: duplicate events, retries, out-of-order webhooks, and bursts during big sends. OutboundSync handles idempotency, timing buffers, and queue recovery, and flags suspicious or mismapped payloads instead of writing them.
HeyReach resources
Tutorials, case studies, and updates related to HeyReach.
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See HeyReach activity in HighLevel
A quick walkthrough with your own stack. Setup takes minutes, with no long-term contract.
