HotHawk social events now supported
OutboundSync now syncs HotHawk social messages and conversation tag events into HubSpot and Salesforce alongside existing email events.
Harris Kenny
HotHawk
HotHawk is a SaaS platform offering a unified inbox to streamline sales email outreach and manage multiple accounts.
BronzeBetaInbox ManagementDirectOne-way sync United Kingdom
HotHawk inbox decisions, recorded in your CRM
HotHawk is an inbox management platform where teams work replies from many email and social sender accounts. OutboundSync logs what happens there in Salesforce, HubSpot, and more: messages sent and received, bounces, labels, thread assignments, threads marked done, and social conversation tags.
HotHawk also tracks opportunities inside the inbox. Opportunity created, won, and lost events, plus deal stage changes, arrive in your CRM as activity, so reporting stays current while the team keeps working in HotHawk.
The sync is one-way, from HotHawk into your CRM, and the OutboundSync team sets up the source with you during onboarding.
What you get
- Email and social messages sent and received as CRM activity
- Labels, assignments, and done threads for reply-handling metrics
- Opportunity and deal-stage events from the HotHawk inbox
- Bounce events to keep CRM data clean
- Guided setup from the OutboundSync team
What syncs from HotHawk
OutboundSync receives these HotHawk events in near-real time and writes them to the matching CRM record. Pick a CRM below to see exactly where each one lands.
| Event | Channel |
|---|---|
| Email sent— Includes sends to leads with a specific label | |
| Email received— Includes replies from leads with a specific label | |
| Email bounced | |
| Label added— A specific label, or any label | |
| Opportunity updates— Opportunity created, won, or lost, and deal stage changes | |
| Thread updates— Thread marked done or assigned | |
| Social message sent | Social |
| Social message received | Social |
| Social conversation tag added | Social |
Integration tier
HotHawk is a bronze tier OutboundSync integration partner.
Bronze is our third tier. These are direct beta integrations by OutboundSync, with one-way or two-way sync, typically newer or early-stage.
Works with these CRMs
See exactly what HotHawk syncs into each CRM, and how to set it up.
Setup guides
Other Inbox Management integrations
Explore more inbox management tools that connect with OutboundSync.
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HotHawk integration FAQ
Which CRM systems does the HotHawk integration support?
This HotHawk integration supports Salesforce and HubSpot through OutboundSync.Is the HotHawk integration live?
Current status is beta, with a direct integration.Is HotHawk sync one-way or two-way?
HotHawk currently uses one-way sync in OutboundSync.What HotHawk data can OutboundSync sync?
OutboundSync syncs email and social activity into CRM records for workflows, reporting, and attribution.Do we need custom middleware to connect this integration?
No. OutboundSync provides a managed integration layer so teams can connect outbound tools to CRM workflows without maintaining custom middleware.
HotHawk resources
Tutorials, case studies, and updates related to HotHawk.