New integration: Ken AI

OutboundSync now supports Ken AI for cold email campaigns:

• Receiving near-real time webhooks from Ken AI for six campaign events: email sent, reply opened, link clicked, lead replied, lead interested, and lead unsubscribed.
• Syncing campaign activity to standard HubSpot and Salesforce fields so reps, RevOps, and leadership work from one CRM timeline.
• Logging timeline and app events to trigger native CRM workflows as prospects engage.

Ken AI builds, personalizes, and sends B2B outbound email to book meetings. With OutboundSync, every send, open, click, reply, interest signal, and unsubscribe lands on the matching CRM record automatically — no manual entry or spreadsheet cleanup.

This is live now as a direct beta integration in your account. Create a Ken AI webhook receiver in OutboundSync and start seeing data appear in your CRM.

Supported events

Ken AI event	What syncs to CRM
Email sent	Outbound send logged as CRM activity
Reply opened	Reply-thread open tracked
Lead clicked	Link click on campaign email
Lead replied	Inbound reply body and metadata
Lead interested	Positive interest or disposition signal
Lead unsubscribed	Opt-out event

Get started

• Ken AI integration page — full details, FAQ, and CRM coverage
• Ken AI setup guide — current scope and event coverage
• Talk to the team or book a demo for a walkthrough