What data does OutboundSync write to Salesforce?

Connection requests, B2B social messages, and other social activities from HeyReach. Each event is logged to the contact or lead record's activity timeline, with optional custom properties and company association.

Which Salesforce objects can it update?

OutboundSync can create/update Leads or Accounts/Contacts. Events are stored as Tasks or EmailMessage records—your choice in the set-up wizard. No Opportunity fields are touched unless you build a Salesforce workflow.

Do I need admin access to set it up?

Yes, a Salesforce admin authorizes OAuth and (optionally) adds custom fields. Continued access is required for the app to continue to work.

Can I do this with Zapier, Make, or n8n?

Zapier, Make, and n8n can handle light social routing, but they become hard to maintain when B2B social workflows require accurate sequencing and suppression controls. OutboundSync is purpose-built for CRM sync with searchable historical logs beyond 30 days and sequencer-based pricing instead of per-step billing.

When do I need a custom integration instead of no-code automation?

A custom build can work, but you must maintain private-app and API compatibility over time. OutboundSync provides native CRM app support, dedicated troubleshooting, and stable field mapping so social activity remains usable for workflows, routing, and reporting.

What breaks first when this scales?

At scale, social workflows break when retries, duplicate events, and delayed payloads are not handled consistently. OutboundSync has dedicated infrastructure for these cases, including event timing buffers and idempotency controls.

How is this HeyReach Salesforce integration priced?

Tiers scale with total outbound messages per month. Full details are on the Pricing page.

Which HeyReach tier/plan do I need?

OutboundSync is compatible with every HeyReach plan (Growth, Agency, Unlimited) because it relies on HeyReach's webhooks and API features, which are supported in every plan.

HeyReach → Salesforce

HeyReach + Salesforce outbound integration

Connect HeyReach's B2B social outreach to Salesforce in minutes—without custom builds, Zapier, Make, or n8n. Learn how to integrate HeyReach and Salesforce, and how OutboundSync gives revenue teams full control.

Get a demo

Integrated campaigns close more deals

Track revenue

Attribute revenue based on your deals. Use lists and reports to understand where outbound is working (or not).

Sync activities

Log your B2B social activity—connection requests, messages, and engagement—so your CRM stays in sync with outbound.

Go omnichannel

Use automation to tap multiple channels, like phones. Use the best tool for each job and grow your pipeline.

Block sending

Use HubSpot lists or Salesforce reports as block lists so you never contact the wrong people.

Your integration options

Can I use an existing tool?

HeyReach offers a native HubSpot integration (and does not integrate with Salesforce). It has limitations for social activity. OutboundSync supports both HubSpot and Salesforce and is built to sync connection requests, messages, and engagement into your CRM with the same depth and control you'd expect for email.

Where OutboundSync excels

OutboundSync excels in syncing and relating B2B social activity to your CRM.

Connection requests and social outreach for attribution
B2B social messages and engagement for sales rep visibility
Activity metadata like campaign details
Lead status/disposition updates

And we're here to help. Our customer success team has helped hundreds of companies sync tens of millions of records.

Millions of activities synced every month

Get started in minutes

Connect Salesforce: Create a Connected App in your Salesforce account.
Connect HeyReach: Add your API key and create/configure your webhook receiver.
Create a webhook: Configure the data you want to send from your B2B social campaigns to Salesforce.
Add your block lists: Build a report in Salesforce and configure it as a block list.
Go live: Start sending your B2B social campaigns and using your data in Salesforce.

Learn more →

Deciding which Salesforce edition you need

Need clarification?

What data does OutboundSync write to Salesforce?

Connection requests, B2B social messages, and other social activities from HeyReach. Each event is logged to the contact or lead record's activity timeline, with optional custom properties and company association.
Which Salesforce objects can it update?

OutboundSync can create/update Leads or Accounts/Contacts. Events are stored as Tasks or EmailMessage records—your choice in the set-up wizard. No Opportunity fields are touched unless you build a Salesforce workflow.
Do I need admin access to set it up?

Yes, a Salesforce admin authorizes OAuth and (optionally) adds custom fields. Continued access is required for the app to continue to work.
Can I do this with Zapier, Make, or n8n?

Zapier, Make, and n8n can handle light social routing, but they become hard to maintain when B2B social workflows require accurate sequencing and suppression controls. OutboundSync is purpose-built for CRM sync with searchable historical logs beyond 30 days and sequencer-based pricing instead of per-step billing.
When do I need a custom integration instead of no-code automation?

A custom build can work, but you must maintain private-app and API compatibility over time. OutboundSync provides native CRM app support, dedicated troubleshooting, and stable field mapping so social activity remains usable for workflows, routing, and reporting.
What breaks first when this scales?

At scale, social workflows break when retries, duplicate events, and delayed payloads are not handled consistently. OutboundSync has dedicated infrastructure for these cases, including event timing buffers and idempotency controls.
How is this HeyReach Salesforce integration priced?

Tiers scale with total outbound messages per month. Full details are on the Pricing page.
Which HeyReach tier/plan do I need?

OutboundSync is compatible with every HeyReach plan (Growth, Agency, Unlimited) because it relies on HeyReach's webhooks and API features, which are supported in every plan.

Get a demo and see for yourself

Pick a time that works for you.

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HeyReach + Salesforce integration alternatives

Evaluating HeyReach with Salesforce? Compare Zapier, Make, n8n, and managed integration approaches before you commit your production CRM sync architecture.