What data does OutboundSync write to Salesforce?

Email sends, replies, opens, link clicks, bounces, and lead status updates from SuperSend. Each event is logged to the contact or lead record's activity timeline, with optional custom properties and company association.

Which Salesforce objects can it update?

OutboundSync can create/update Leads or Accounts/Contacts. Events are stored as Tasks or EmailMessage records—your choice in the set-up wizard. No Opportunity fields are touched unless you build a Salesforce workflow.

Do I need admin access to set it up?

Yes, a Salesforce admin authorizes OAuth and (optionally) adds custom fields. Continued access is required for the app to continue to work.

Can I do this with Zapier, Make, or n8n?

Yes, for lightweight automation. Zapier, Make, and n8n are strong for prototypes and simple routing, but they require ongoing maintenance and are typically billed by task or step count. OutboundSync is pre-built for outbound CRM sync, stores searchable historical event logs beyond 30 days, and prices by sequencer usage volume instead of workflow steps.

When do I need a custom integration instead of no-code automation?

Use custom integration work when you need one-off internal logic and can own long-term maintenance. OutboundSync is a native CRM application and supports native CRM features like HubSpot Timeline/App Events, plus a dedicated engineering team for support. It also maintains SOC 2 Type II compliance, a current Trust Center (trust.outboundsync.com), and published privacy, terms, DPA, cloud service, and agency partner agreement policies.

What breaks first when this scales?

Scale usually fails at data quality and reliability: duplicates, retries, ordering, idempotency, and queue backpressure. OutboundSync is built for bursty traffic and noisy real-world payloads, including incomplete, suspicious, or mismapped activity.

How is this SuperSend Salesforce integration priced?

Tiers scale with total outbound messages per month. Full details are on the Pricing page.

Which SuperSend tier/plan do I need?

OutboundSync is compatible with every SuperSend plan because it relies on SuperSend's webhook and API features, which are supported on every plan.

SuperSend → Salesforce

SuperSend + Salesforce outbound integration

Connect SuperSend to Salesforce in minutes—without custom builds, Zapier, Make, or n8n. Learn how to integrate SuperSend and Salesforce, and how OutboundSync gives revenue teams full control.

Get a demo

Integrated campaigns close more deals

Track revenue

Attribute revenue based on your deals. Use lists and reports to understand where outbound is working (or not).

Sync activities

Log your outbound email activity, including sent, replies, opens, clicks, unsubscribes, bounces, and reply categories.

Go omnichannel

Use automation to tap multiple channels, like phones. Use the best tool for each job and grow your pipeline.

Block sending

Use HubSpot lists or Salesforce reports as block lists so you never email the wrong people.

Your integration options

Can I use an existing tool?

SuperSend offers a native HubSpot integration (and does not integrate with Salesforce). Like Instantly's, it is limited—focused on contact sync and basic engagement data. OutboundSync supports both HubSpot and Salesforce with deeper activity-based syncing, block lists, and full control from your CRM.

Where OutboundSync excels

OutboundSync excels in syncing and relating near-real-time event data.

Sent outbound emails for attribution
Replies to your campaigns for sales rep visibility
Activity metadata like campaign details
Lead status/disposition updates

And we're here to help. Our customer success team has helped hundreds of companies sync tens of millions of records.

Millions of activities synced every month

Get started in minutes

Connect Salesforce: Create a Connected App in your Salesforce account.
Connect SuperSend: Add your API key and create/configure your webhook receiver.
Create a webhook: Configure the data you want to send from your outbound platform to Salesforce.
Add your block lists: Build a report in Salesforce and configure it as a block list.
Go live: Start sending your outbound campaigns and using your data in Salesforce.

Learn more →

Deciding which Salesforce edition you need

Need clarification?

What data does OutboundSync write to Salesforce?

Email sends, replies, opens, link clicks, bounces, and lead status updates from SuperSend. Each event is logged to the contact or lead record's activity timeline, with optional custom properties and company association.
Which Salesforce objects can it update?

OutboundSync can create/update Leads or Accounts/Contacts. Events are stored as Tasks or EmailMessage records—your choice in the set-up wizard. No Opportunity fields are touched unless you build a Salesforce workflow.
Do I need admin access to set it up?

Yes, a Salesforce admin authorizes OAuth and (optionally) adds custom fields. Continued access is required for the app to continue to work.
Can I do this with Zapier, Make, or n8n?

Yes, for lightweight automation. Zapier, Make, and n8n are strong for prototypes and simple routing, but they require ongoing maintenance and are typically billed by task or step count. OutboundSync is pre-built for outbound CRM sync, stores searchable historical event logs beyond 30 days, and prices by sequencer usage volume instead of workflow steps.
When do I need a custom integration instead of no-code automation?

Use custom integration work when you need one-off internal logic and can own long-term maintenance. OutboundSync is a native CRM application and supports native CRM features like HubSpot Timeline/App Events, plus a dedicated engineering team for support. It also maintains SOC 2 Type II compliance, a current Trust Center (trust.outboundsync.com), and published privacy, terms, DPA, cloud service, and agency partner agreement policies.
What breaks first when this scales?

Scale usually fails at data quality and reliability: duplicates, retries, ordering, idempotency, and queue backpressure. OutboundSync is built for bursty traffic and noisy real-world payloads, including incomplete, suspicious, or mismapped activity.
How is this SuperSend Salesforce integration priced?

Tiers scale with total outbound messages per month. Full details are on the Pricing page.
Which SuperSend tier/plan do I need?

OutboundSync is compatible with every SuperSend plan because it relies on SuperSend's webhook and API features, which are supported on every plan.

Get a demo and see for yourself

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